Return & Refund Policy

Thank you for shopping with STARKBULL. STARKBULL is operated by Starkbull LLC, a U.S.-based company. Please review our Return & Refund Policy before placing your order.

Policy Overview

• Return Window: 14 days from delivery for eligible standard, non-personalized products.

• Return Method: Returns are accepted by mail.

• Return Shipping Costs: Customers are responsible for return shipping costs for eligible change-of-mind returns. For defective, damaged, or incorrect products, STARKBULL will provide the appropriate return instructions and, where applicable, arrange or cover return shipping.

• Personalized / Custom-Made Products: Generally not eligible for change-of-mind returns or exchanges once customization or production has started, except where required by applicable law.

• Damaged, Defective or Incorrect Products: Contact us for an appropriate remedy, which may include a replacement, refund, or return shipping arrangement.

• Refund Method: Refunds are issued to the original payment method.

• Refund Processing Time: Approved refunds are processed within 10 business days after the returned product has been received and inspected.
  

• Restocking Fees: None.

1. Standard / Non-Personalized Products

Eligible standard products that have not been personalized or made to your specifications may be returned within 14 days of receiving your order, where applicable under consumer law.

To be eligible for a return:

• The product must be unworn or unused and in the same condition in which you received it.

• The product should be returned with its original packaging and tags, where applicable.

• Proof of purchase may be required.

To request a return, please contact us at cs@starkbull.com before sending the product back.

We will confirm return eligibility and provide the required return authorization and instructions.

2. Return Address

Eligible returns are accepted by mail at our U.S. return location:

STARKBULL Returns
1001 Nolen Drive, Suite 400
Grapevine, TX 76051
United States

Please contact us at cs@starkbull.com before sending any return so that we can confirm return eligibility and provide the required return authorization and instructions.

Returns sent without prior authorization may not be processed correctly.

3. Personalized & Custom-Made Products

Products made to the customer's specifications or clearly personalized are generally not eligible for change-of-mind returns or exchanges, except where required by applicable law.

This includes, for example:

• Names or individual text

• Company or organization names

• Customer-provided logos

• Custom patches

• Other customer-requested personalization or specifications

Personalized or custom-made orders generally cannot be cancelled once customization or production has started.

This does not affect your rights if a personalized or custom-made product is defective, damaged, incorrect, or otherwise does not conform to your order.

4. Damaged, Defective or Incorrect Products

Please inspect your order after delivery.

If your product arrives damaged or defective, or you receive a product different from what you ordered, please contact us at cs@starkbull.com as soon as reasonably possible after discovering the issue.

Please provide:

• Your order number

• A description of the issue

• Clear photographs of the product and, where relevant, the packaging

We will review the issue and provide an appropriate solution. Depending on the circumstances and applicable consumer law, this may include a replacement, refund, return shipping arrangement, or another appropriate remedy.

If a return is required, please wait for our return authorization and instructions before sending the product.

5. Return Shipping Costs

Change-of-Mind Returns

For eligible change-of-mind returns of standard, non-personalized products, the customer is responsible for the direct cost of returning the product, unless otherwise required by applicable law or agreed by STARKBULL.

Defective, Damaged or Incorrect Products

If a return is required because a product is defective, damaged, incorrect, or due to an error attributable to STARKBULL, we will provide the appropriate return instructions and, where applicable, arrange or cover the return shipping cost.

6. Refunds

Once an eligible returned product has been received and inspected, we will notify you whether your refund has been approved.

If approved, the refund will be issued to your original payment method within 10 business days.

Your bank, credit card company, or payment provider may require additional time to process and post the refund.

Where required by applicable consumer law, applicable standard delivery charges will also be refunded.

7. Exchanges

For eligible standard, non-personalized products, please contact us at cs@starkbull.com if you would like to request an exchange.

Personalized or custom-made products are generally not eligible for exchange, unless the product is defective, damaged, incorrect, or applicable law provides otherwise.

8. Order Cancellations

If you need to cancel an order, please contact us as soon as possible at cs@starkbull.com.

For standard products that have not yet been processed or dispatched, we will review your cancellation request.

For personalized or custom-made products, cancellation may no longer be possible once customization or production has started.

Any mandatory cancellation rights available under applicable consumer law remain unaffected.

9. International Orders

STARKBULL sells and ships products to customers in multiple countries.

Consumer rights and return requirements may vary depending on the customer's country or region.

Nothing in this Return & Refund Policy is intended to exclude or limit any mandatory consumer rights that cannot legally be excluded.

Customers outside the United States: please contact cs@starkbull.com before returning an item so we can confirm the best return option for your country.

10. Business & Contact Information

STARKBULL is operated by:

Starkbull LLC
7901 4th St. N, STE 7038
St. Petersburg, FL 33702
United States

Email: cs@starkbull.com
Tel: +1 727 610 7875

For return requests, refunds, exchanges, cancellations, damaged or incorrect products, or questions about this policy, please contact cs@starkbull.com.